The first thing I’d do would be to identify the location of the leak and see if I can get the flow reduced (if its a pumped sewer).
The next stage would be to assess what the fix could be. This can vary with the nature of the leak, can a simple collar be fitted? does the pipe need replacing? can the pipe be lined?
Once that is agreed a diversion would need to be made – people don’t stop flushing the toilet because of a leak! When the diversion is in place I’d make the fix as quickly as possible.
We had a leak under a river near Bolton last year, partially treated sewage was flowing into the river. We had to construct a temporary pumping station and overground pipeline for the 700 l/s (ish) of sewage flow. I think this cost us over £1,000,000 pounds!
There would be a lot of public liaison too to make sure our customers aren’t adversely affected.
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