Question: What is your reaction like when a camera you built doesn't work? What do you do to solve the problem?

Gina Schade answered on 13 Jun 2017:

When a camera fails at test, we first run a good camera through the same jig to see if it passes. This is to make sure it’s definitely the camera that is faulty, not the test equipment.

If it turns out it is the test equipment we have a maintenance engineer come to take a look – for example he may test the wires and leads that may have stopped working from overuse.

If it’s actually the camera that is faulty, I have one of my builders reverse engineer it – so take it apart a little bit, and check if there is anything obviously wrong.

If we can’t diagnose it – it’s sent to repair where one of my technicians opens up the camera and tests the components until he/she can find the mistake and fix it.

At test, if we get three cameras that fail for the same thing – we stop building immediately, until we can find out what the mistake is. This is so that we don’t end up accidentally building loads of cameras with the same mistake!